Shipping Policy
Shipping Policy
Thank you for shopping with us! Below you'll find all the information you need about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Once your order has been dispatched, estimated delivery times are:
- Scandinavia & Nordic countries: 3–7 business days
- Rest of Europe: 5–10 business days
- International: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free shipping on orders over a certain amount – check the checkout for current thresholds.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your package through the carrier's website.
Customs & Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country. These charges are the responsibility of the customer and are not included in our shipping costs.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at gismo.galaxy7@gmail.com within 7 days of the expected delivery date and we will do our best to resolve the issue.
Contact Us
If you have any questions about your shipment, feel free to reach out to us at gismo.galaxy7@gmail.com